Why does Petcube keep going offline? If your Petcube camera status shows as ‘Disconnected’ in the Petcube app, it usually means that your phone is not connected to the Internet at the moment or the network you are connected to has certain restrictions. Try switching to any other Wi-Fi network or connect to your camera using cellular data (LTE, 3G).
Why wont my Petcube connect to Wi-Fi? This error message usually means that you didn’t switch Petcube into wi-fi mode. Power your Petcube Camera off and back on and start the setup process over again. Open Petcube application, go to ‘Home’ tab and select ‘connect your device’.
Why is my Petcube not working? To fix this, simply try setting up the camera over again. At the moment of setup your phone was connected to a 5Ghz Wi-Fi. In this case, open up the wi-fi settings on your phone, connect to the 2.4Ghz Wi-Fi, open Petcube app again and start the setup over. Check Internet access on your Wi-Fi network.
How do I reconnect my Petcube? Power up your Petcube Play, wait 1 minute until it starts up, take a reset pin that came with your Petcube, find a small hole on the bottom of your Petcube Play, insert the reset pin into it, hold it down for 3 seconds until the light changes to pulsing green and follow the steps on your screen.
Why does Petcube keep going offline? – Additional Questions
How do I reset my Petcube Camera?
If you have Petcube Play or Petcube Bites camera, find a reset pin that came with your device, find a reset button which is located in the small hole on the bottom of your Petcube Play camera or below the USB port on the left side of the Petcube Bites camera, insert the reset pin into it, hold it down for 8 seconds
What does blue light mean on Petcube?
Pulsing Green — Setup mode. Steady White — Online, standby mode. Pulsing White — Petcube Care™ is active, saving video to your timeline. Steady Blue — Play mode. Be aware, mind your privacy!
How do I reset Petcube without pin?
Power up your Petcube Camera, wait 1 minute until it starts up, quickly press the start button on the back 7 times in a row until the Petcube plays a sound. Release it and wait until the camera boots up and starts blinking green.
Why is my Petcube blinking orange and blue?
Pulsing Orange — Your Petcube is connected to a wireless access point but cannot connect to the Internet because of the security settings on your network. Please make sure your router is not blocking the Petcube with a firewall, MAC address filtering or other security settings.
Why is my Petcube blinking green?
In case your Petcube suddenly stopped working and the LED light on it is blinking green, it means your Petcube could have lost its setup information.
Can Petcube be hacked?
Because Petcube is going need access to your home Wi-Fi account to work. We’ve written about how one weak link (i.e. your password) can ruin the party. Because if a smart device is linked to your home Wi-Fi, and that device is hacked, then suddenly everything connected to your Wi-Fi might be hacked as well.
Is Petcube always on?
There are two modes in Petcube Care: Awake and Sleep. To change between the settings, open Petcube app, go to the camera profile in Home menu if you use Android or tap the ‘Play’ icon if you use iOS, move the slider to ‘Sleep’ or ‘Awake’ mode. Use Awake mode when you are not around and want Petcube Care to be active.
What does red light on Petcube mean?
Steady Red (fig 9.10) — Alexa mic on your Petcube is muted.
Does Petcube record sound?
Petcube Care captures videos when users play with their pets using the Petcube app. Recording is triggered by sound, motion, autoplay mode, and any camera activity initiated by the owner. Users will have full control over notification alerts and recording with 3 different settings – Awake, Quiet and Sleep.
Can I use Petcube without subscription?
No! Your Petcube camera will work right out of the box! Petcube Care membership is optional and provides an extended video history recording to 3 or 90 days, access to longer 30 second video clips, an extended 2-year warranty (Premium Plan only) and partner benefits that can save you hundreds of dollars on pet care.
Can I talk to my dog through Petcube?
With 2-way audio, use the push-to-talk feature using the Petcube App to hear and talk to your pet. Take a break and let your pets know you care.
Does Petcube record for free?
First off, every Petcube user will now have 4 hours of cloud recording for free – FOREVER. This rolling cloud recording time will allow you to look back at what your pet was up to over the last four hours, with recordings triggered by sound or motion.
Are Petcube cameras Safe?
At Petcube we deeply care about our customers’ security. Our engineers continuously improve devices and services protecting your data and your peace of mind. The data transmission is performed via the proven TLS protocol with 128-bit encryption. The firmware distribution is secured via the signed updates.
Which is better furbo vs Petcube?
Similarly, depending on your subscription tier, Petcube also offers up to 90 days of video history within the app, whereas Furbo only offers 24 hours of video history in the app (although you can still manually capture photos and video to your device with both brands).
Can you use Petcube away from home?
Petcube lets you watch and play with your pets online. If you’re an anxious pet owner, you probably spend a few minutes at least every day worrying whether your cat or dog is doing all right at home while you’re away.
Should I talk to my dog through camera?
Note: In some cases, using two-way audio can make a dog more anxious. Avoid talking to your dog through a camera’s speakers if your dog gets more frantic if they hear you but can’t find you.
How can I monitor my pet remotely?
Barkio monitors your dog continuously, so you’re able to hear and watch a video of your dog remotely in real-time. Whenever the dog is noisy, the app alerts you immediately – either in the app or with a notification when monitoring n the background.
